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Platform administration

Scope

Platform administration is exclusively for the super administrator.

SpaceFunction
Platform dashboardGlobal service overview
Tenant managementCreation, monitoring, quotas, blocking
System modulesActivate or deactivate available modules
BI reportsGlobal operational reports
Tools > DiagnosticTechnical and functional checks
Tools > ValidationConsistency checks
Tools > RecoverySnapshots and restoration per procedure
Tools > ErrorsError tracking and triage
Tools > RemediationControlled corrections
Tools > LogsGlobal journals
SupportClient ticket tracking

Tenant management

A tenant represents a client organization's space.

Possible actions: list tenants, open a tenant, modify status, adjust quotas, block or unblock access, track activity.

WARNING

Blocking a tenant is a sensitive action. It prevents the client's users from accessing their space.

Quotas & capacity

SILI governs usage per tenant via quotas.

QuotaDescription
Maximum number of companiesLimits the number of entities that can be created
Maximum number of user licensesLimits the number of active accounts
Maximum storage capacityLimits the volume of files

Value: cost control, modular offering, progressive extension, clear subscription governance.

Security & tenant backups

Path: Tenant space > Security & Backup

  • Activity log consultation.
  • Manual backup triggering.
  • Backup scheduling.
  • History consultation.
  • Restoration request.

Rule: A tenant backup covers the full client space. A company backup covers only the current company.

Company backups

Path: Company space > Settings > Backups

Features: manual backup, scheduling, history, status tracking, restoration request.

SILI ERP/CRM — Documentation officielle