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Organization & roles

Functional organization

SILI is built on several nested levels.

LevelFunctional role
PlatformGlobal supervision of the SaaS service
Tenant / client spacePrivate environment of a client organization
CompanyOperational entity within the client space
UserPersonal account linked to a client space
GroupSet of users sharing rights
ModuleFunctional domain activatable per company
PermissionAccess level granted to a user or group

Role 1 — Platform super administrator

Manages the global platform. Handles tenants, quotas, system modules, BI reports, diagnostic tools, error logs and platform support tickets.

Reserved for platform operations. Not for a client's daily business use.

Role 2 — Tenant administrator

Manages the client space: companies, users, assignments, roles, modules, permissions, groups, backups and support tickets.

Acts within their client space. Must not see other tenants.

Role 3 — Business user

Works in authorized companies and modules. Scope depends on company assignment, active modules and effective permission.

Company role

  • company_admin: local administrator or manager of the company.
  • company_user: business user of the company.

Complements module permissions. Does not replace them.

Company management

Path: Tenant space > Companies

FieldStatus
Company nameRequired
Allocated storage (GB)Required
Abbreviation, address, city, countryRecommended
Currency, VAT rate, legal formRecommended
Sector, tax number, trade registerOptional

Rule: Allocated storage must stay within the tenant's available capacity.

Tenant user management

Path: Tenant space > Users

FieldStatus
Full nameRequired
EmailRequired
PasswordRequired
RoleRequired
Assigned company (business user)Required

Rules: A business user must be assigned to at least one company. The number of active users may be limited by the license quota. Deactivation preserves history without keeping the account active.

SILI ERP/CRM — Documentation officielle